Violence Against Women, Ahead of Print.
Victims of intimate partner violence may endure years of pain, fearing to turn for help. Informal service providers are potential sources of assistance. This study explored factors impacting two assistance outcomes provided by Jewish “balaniyot” (bathhouse attendants): actions aimed at protecting the woman, and actions aimed at protecting family integrity. Balaniyot (n = 166) completed self-report questionnaires assessing mastery, organizational commitment, spirituality at work, and beliefs about violence. All variables were associated with at least one outcome. Organizational commitment mediated most of these associations. The findings suggest the need to increase balaniyot’s organizational commitment and condemnation of violence and offer them specialized training.