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Senior Reach

Senior Reach is a service-based intervention targeting older adults experiencing problematic mental and emotional states, personality and physical changes, poor health, social isolation, substance abuse, physical abuse or neglect, and risk factors for suicide. Training is provided to members of the community to identify, offer outreach services to, and refer at-risk independent-living older adults. These community partners serve as nontraditional (e.g., restaurant and retail staff, bus drivers, senior center staff) and traditional (e.g., primary care physicians, adult protective services) referral sources. When a trained community partner identifies an older adult who may be in need of help, he or she contacts a call center and provides information on the senior, including name, contact information, and concerns, all of which is kept confidential. The call center then contacts the senior to explain the program, engage the senior, establish possible needs (e.g., transportation, medication, health care, help with financial concerns, mental health care, recreation), and offer Senior Reach services. After an in-home assessment, the senior is referred to the best combination of Senior Reach services available for his or her needs, which may be mental health care, care management, information and referral, or any combination of the three. Treatment planning, which is done in partnership with the senior, is individualized, strengths based, and recovery oriented. When mental health treatment is needed, a solution-focused, brief therapy model is used, typically lasting an average of eight sessions, to address immediate mental health concerns. The trainings, in-home assessments, and therapy are led by licensed mental health professionals, and the call center is staffed by an experienced call center manager

Posted in: Guidelines Plus on 05/25/2014 | Link to this post on IFP |
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