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Good and innovative practice in service delivery to vulnerable and disadvantaged families and children (CFCA paper no. 9)

This paper is an overview of an analysis of the Vulnerable and Disadvantaged Client Access Strategies (Access Strategies), a requirement of service providers funded by the Family Support Program (FSP). Organisations were asked to document and implement the steps they would take to improve service accessibility and responsiveness for vulnerable and disadvantaged families, including Indigenous families. The Australian Institute of Family Studies (AIFS) was commissioned by Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) to undertake a desktop analysis of available Access Strategy documents, in order to collate information on existing/current good or innovative practice utilised by organisations to support vulnerable and disadvantaged families.

Posted in: Guidelines Plus on 03/03/2013 | Link to this post on IFP |
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