Publisher: California HealthCare Foundation
Author(s): Edgman-Levitan, Susan; Julie Brown; Floyd J. Fowler, Jr.; Patricia Gallagher; Dale Shaller
Published: October 2011
Presents outcomes of a project to develop a toolkit on patient experience of care surveys for safety-net clinics, design and test in-clinic and Internet surveys, and compare feasibility, cost, response rates, and data quality with existing mail surveys.
Funder(s): California HealthCare Foundation
Subject(s): Health; Health, Healthcare Access/Reform