Updated: Added information to section 6 about changes to the eligibility for Pension Credit and Universal Credit couple claims from 1 February 2019.
This guide provides basic information about what families need to know if they make a Universal Credit claim.
It includes information about the support available and the steps that people will be expected to take when they make a Universal Credit claim as a family. It covers:
- how Universal Credit supports families
- the help available with childcare costs
- what claimants will be expected to do in return for receiving Universal Credit
Part of the Universal Credit toolkit for partner organisations.