Evaluating human-based and large language model-based content analysis: A case study on negative word-of-mouth classification in social media

Publication date: June 2026

Source: Computers in Human Behavior, Volume 179

Author(s): Yolande Yunhsiou Yang, Chih-Chien Wang, Pau-Lin Chou, Chieh-Yu Tien, Jia-Ci Wen, Nien-Hsin Chen