Probation Journal, Ahead of Print.
This article presents findings from a major longitudinal research project of probation in England and Wales, arguing that the process of its ‘unification’ (re-nationalisation) continues to be a painful process whose end state remains elusive. Having previously articulated how practitioners experienced unification as ‘painful but necessary’, here, using the imagery of a journey, we argue that the speed and direction of travel have encountered a more perilous trajectory than expected as high workloads and staffing challenges have persisted. Second, we argue that enduring challenges in bedding in new working practices – and building the confidence of new and existing colleagues to deliver them – have acted as ‘hazards’ that have needed careful navigation. Third, we argue that staff experience a sense of individual and collective operational vulnerability, in the face of the relentless demands placed upon them. In conclusion, we identify a series of forks in the road that prompt profound questions about the delivery of probation services now and in the future.