Abstract
Social protection has grown in importance in framing the relationship between citizens and states across much of Africa. Botswana’s conservative welfare regime relies heavily on local officials – many of whom are trained social workers – to exercise discretion in assessing the needs of poor people and registering them on social protection programmes. Interviews with local officials reveal that they attribute poverty and destitution primarily to the deficient attitudes and behaviour of poor people. These are in turn seen as the consequence of social protection policies that disempower people by fostering ‘dependence’ on state provision. Local officials prefer programmes that ‘empower’ poor people. Whilst they recognise that the state has responsibilities towards the poor, they implement policies that reinforce and reproduce the status of poor citizens as often undeserving claimants on public charity.