Nonprofit and Voluntary Sector Quarterly, Ahead of Print.
This article contributes to research on employee volunteering (EV) by focusing on the experiences of individuals to address the current overemphasis upon collective organizational outcomes. Drawing on qualitative research with employees and corporate social responsibility managers across seven companies, it demonstrates why employees’ experiences are central to understanding the complex mechanisms that link EV with organizational outcomes. The article reveals how both positive and negative organizational outcomes are influenced by the complex relationship between personal motivations and employees’ volunteering experiences—within their organization and within their community—combined with their broader reflexive interpretation of their employing organization and its values.