Abstract
Purpose
This study explored psychological therapists’ experiences of occupational stress and team environment in oncology settings.
Design
This qualitative study used semi‐structured interviews to collect data. Six psychological therapists were recruited to conduct this study: three counsellors, two psychotherapists and a counselling psychologist.
Method
Data were analysed using interpretative phenomenological analysis (IPA).
Findings
To participants, organisational and managerial factors, such as a lack of understanding of the role of psychological therapists, unrealistic expectations by managers and other health professionals, and a lack of resources, were the greatest causes of occupational stress. They also found an approach to practice based on the medical model as potentially leading to increased power dynamics, with a negative impact on team cohesiveness, communication and patient care. Team support, self‐awareness and self‐care helped participants manage the emotional and organisational challenges experienced in their roles and to prevent burnout.
Conclusion/Implications
Findings suggest that there is a need to re‐evaluate the important role of psycho‐oncology teams and their contribution to patient care. Further, increased awareness by managers and commissioners about the role of psychological therapists may help reduce unrealistic expectations and pressure upon this professional group.