Evaluation, Ahead of Print.
The cultural sector (arts, heritage and library agencies) receives increasing demands to articulate and evaluate outcomes of its work. These demands are challenging because of pervasive conceptions that the intangible nature of cultural activities makes them inherently unmeasurable, while their ‘intrinsic’ properties render them essentially valuable. This article addresses this challenge in positing a schema of measurable cultural outcomes of cultural engagement developed through literature analysis and an iterative Delphi-style stakeholder consultation. The outcomes are as follows: creativity stimulated; aesthetic enrichment experienced; knowledge, ideas or insight gained; diversity of cultural expression appreciated; and sense of belonging to cultural heritage deepened.