The descriptive analysis explored health services utilization, including the types of health information sought by members of this clinic population and patient feedback about provider communication strategies that are conducive for mutual decision-making. Overall, healthy eating (61%) and chronic disease management (58%) were among the most frequently sought after health information by Latino patients at the clinic. Provider communication strategies, including explaining things in a way that the patient could understand and the use of non-medical language, were suggested by a majority of respondents (> 70%) as desirable ways to improve the medical encounter experience. Findings from this study may benefit quality improvement efforts in other community health clinics that provide free care to low-income Latino patients with similar backgrounds.