Abstract
The NKI Cultural Competency Assessment Scale measures organizational CC in mental health outpatient settings. We describe
its development and results of tests of its psychometric properties. When tested in 27 public mental health settings, factor
analysis discerned three factors explaining 65% of the variance; each factor related to a stage of implementation of CC. Construct
validity and inter-rater reliability were satisfactory. In tests of predictive validity, higher scores on items related to
linguistic and service accommodations predicted a reduction in service disparities for engagement and retention outcomes for
Hispanics. Disparities for Blacks essentially persisted independent of CC scores.
its development and results of tests of its psychometric properties. When tested in 27 public mental health settings, factor
analysis discerned three factors explaining 65% of the variance; each factor related to a stage of implementation of CC. Construct
validity and inter-rater reliability were satisfactory. In tests of predictive validity, higher scores on items related to
linguistic and service accommodations predicted a reduction in service disparities for engagement and retention outcomes for
Hispanics. Disparities for Blacks essentially persisted independent of CC scores.
- Content Type Journal Article
- Pages 1-11
- DOI 10.1007/s10488-011-0337-0
- Authors
- Carole E. Siegel, Nathan S. Kline Institute of Psychiatric Research, 140 Old Orangeburg Road, Orangeburg, NY 10962, USA
- Gary Haugland, Nathan S. Kline Institute of Psychiatric Research, 140 Old Orangeburg Road, Orangeburg, NY 10962, USA
- Eugene M. Laska, Nathan S. Kline Institute of Psychiatric Research, 140 Old Orangeburg Road, Orangeburg, NY 10962, USA
- Lenora M. Reid-Rose, Coordinated Care Services, Inc., 1099 Jay Street, Bldg J, Rochester, NY 14611, USA
- Dei-In Tang, Nathan S. Kline Institute of Psychiatric Research, 140 Old Orangeburg Road, Orangeburg, NY 10962, USA
- Joseph A. Wanderling, Nathan S. Kline Institute of Psychiatric Research, 140 Old Orangeburg Road, Orangeburg, NY 10962, USA
- Ethel D. Chambers, PO Box 26, Ramble PO, Hanover, Jamaica, West Indies
- Brady G. Case, Nathan S. Kline Institute of Psychiatric Research, 140 Old Orangeburg Road, Orangeburg, NY 10962, USA
- Journal Administration and Policy in Mental Health and Mental Health Services Research
- Online ISSN 1573-3289
- Print ISSN 0894-587X