
Unioversity of Calgary | S Rao
When recent graduate Dr. Sandy Rao began her PhD in social work at the University of Calgary, she brought with her years of experience as both a clinician and a senior leader in Ontario’s health system. Yet, despite her deep understanding of mental health care, she found herself haunted by a question no program or policy seemed to answer: “We were doing all the right things: engaging the community, co-designing programs, listening to lived experience, so why wasn’t it working?”