BBC
Our investigation was sparked by an interview with Susan Christie, whose father spent two years in Castlehill, the largest care home in Inverness. It is billed as a luxury home and charges up to £1,800 per week…. In order to compare Castlehill to the 1,000 other care homes across Scotland, the BBC sent a Freedom of Information request to sector regulator, the Care Inspectorate, to ask which care homes in Scotland had the most complaints upheld against them. Castlehill topped the list with 10 complaints upheld in 2024.