Updated: Updated the toolkit to reflect the changes which apply to Pension Credit for couples from 15 May 2019. Also updated the section about the qualifying ages for State Pension and Pension Credit to reflect that the equalisation of these ages is now in place.
This toolkit is for anyone who works with pensioners. Use it to help older people understand how they may get extra money every week by:
- increasing understanding in your organisation
- helping your customers find out if they could get Pension Credit
The toolkit contains:
- guidance to help you understand Pension Credit
- information to help you support somone applying for Pension Credit
- common reasons why pensioners don’t claim
- ideas for events and dealing with the media
- useful contacts
How to claim Pension Credit
If you currently get Pension Credit or would like to apply for it, read the Pension Credit guide for claimants.