This policy brief draws on findings from the three year DANIDA-funded Sanctuary in the City project to argue protracted urban displacement requires fundamental changes in approaches to the urban displaced and host societies. It outlines both the programmatic and political challenges that are raised for humanitarian agencies and argues that reframing responses to urban displacement will also involve local and national governments, and human rights and development actors. Narratives around protracted urban displacement must also change to reflect the ingenuity and fortitude displaced populations typically display, the opportunities for safety and self-sufficiency that urban areas represent and the contribution that the displaced can make to host societies.