Congress, through the U.S. Department of Veterans Affairs (VA), provides a variety of benefits and services to veterans and to certain members of their families. These benefits include disability compensation and pensions, education benefits, survivor benefits, medical treatment, life insurance, vocational rehabilitation, and burial and memorial benefits. In order to receive these benefits, a veteran (or an eligible family member) must apply for them by submitting the necessary information to a local VA office. The local VA office will make an initial determination on the application for benefits. Any veteran who is not satisfied with the local VA’s determination is permitted to appeal the decision. This report provides a step-by-step breakdown of the appeal process for veterans’ claims. After an appeal is filed, the local VA office will again review the claim. If the local VA office still denies the claim, the local VA office will prepare the claim file for the appeal and provide the claimant with a blank VA Form 9–a form that must be completed to make an appeal to the Board of Veterans’ Appeals (BVA). Claimants must follow specific procedures to request the appeal and must meet certain deadlines for submitting the proper information