The series of recommendations aimed at improving the fairness and
effectiveness of the WCA that were set out in the Great Britain review, in
the main were found to also apply in Northern Ireland. These
recommendations aim to reposition the WCA as a positive first step towards
work for most people and ensure people who cannot work are given
support. To do this they aim to ensure that individuals going through the
WCA are treated with respect, are listened to and are able to get their case
across, and are able to understand and recognise the reasons behind the
decision that is reached.