‘Thank God they’re still alive’: Kaiser therapists claim its new screening system puts patients at higher risk by delaying their care

In a 2025 internal survey of Kaiser’s mental health workers in northern California that the Guardian obtained, more than one-third of employees “reported that Kaiser has already rolled out AI or other technologies they fear could negatively affect their work or the care patients receive”. Almost half of Kaiser workers said they are “somewhat or very uncomfortable with the introduction of AI tools into their clinical practice”.