Social workers fully accountable for use of AI tools, despite lack of training and guidance, finds report

Practitioners saw meaningful benefits from using the tools, including saving time on administrative tasks, improving relationship-based practice and enhancing work-life balance, said the report from AI and data research body the Ada Lovelace Institute. However, the study warned that there was a “great risk” of inaccurate information being entered into care records amid inconsistent safeguards on use of the tools, and a lack of consensus on when use was appropriate.