ABSTRACT
When confronted with demanding workloads and limited resources, grassroots bureaucrats may resort to procrastinating on tasks as a coping strategy. This study integrates the Stimulus-Organism-Response (SOR) model, the Social Cognitive Theory (SCT), and the Conservation of Resources (COR) theory to unravel the multi-layered drivers of bureaucratic procrastination. Using survey data from Chinese grassroots bureaucrats, we employed a dual-logic approach that incorporated the perspectives of both sufficiency and necessity. The results, visualized through Bottleneck Importance-Performance Map Analysis (BIPMA), reveal a hierarchy for interventions. Organizational identification emerges as the highest priority, functioning as both a potent sufficient factor and a critical necessary condition. Self-efficacy serves as a moderate obstacle for specific subgroups who require targeted support, while public service motivation acts as a foundational prerequisite that warrants ongoing maintenance rather than active enhancement. Combined with strategies to mitigate emotional exhaustion, these insights can facilitate a more targeted allocation of resources to curtail bureaucratic procrastination. This research advances the study of bureaucratic behavior by providing actionable guidance to mitigate bureaucratic procrastination and also by offering a methodological contribution through the application of dual-logic analysis to complex organizational phenomena.
公务员工作拖延行为成因探析：概率充分条件与必要条件
在工作负荷与资源约束的双重压力下，工作拖延成为基层公务员的应对策略之一。本研究整合刺激–机体–反应(SOR)模型、社会认知理论(SCT)与资源保存理论(COR)构建分析框架，采用结构方程模型(PLS–SEM)与必要条件分析方法(NCA)揭示出公务员工作拖延行为的多层次驱动因素，并以瓶颈–重要性–绩效图(BIPMA)对分析结果予以可视化。研究发现，组织认同兼具强充分条件与关键必要条件的双重属性，应进行优先干预；自我效能感对特定群体构成中度瓶颈制约，需予以精准施策；公共服务动机则扮演基础性角色，其管理重点在于维持。上述举措与缓解情绪耗竭的策略相结合，能够有效减少公务员工作拖延行为。本文不仅在研究方法上为学者从充分性与必要性的双重视角解析复杂官僚组织行为提供参考，而且在治理实践上为管理者精准配置资源以有效干预公务员工作拖延行为提出建议。