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‘An inner war’: The intrusion of national conflict into the professional identity and spaces of Palestinian social workers in Israel during the war on Gaza

Abstract

The social work literature indicates that political conflicts may undermine assumptions regarding professional neutrality and organizational partnership, particularly when the professionals themselves occupy complex sociopolitical positions. The study examines the wartime experiences of social workers belonging to an indigenous ethnonational minority who work with clients and colleagues from the majority group. Semi-structured interviews were conducted with fifteen Palestinian social workers, Arab citizens of Israel, during the war on Gaza (2023–5). The findings indicate that the national conflict has intruded into their work. The participants described detachment, anger, and suspicion in their encounters with Jewish clients, including refusal to be treated by them based on their Palestinian identity. At the same time, they also mentioned moments of appreciation for therapeutic relationships. The conflict also intruded into peer relations: participants described a split between Jewish and Palestinian employees, a reduced sense of belonging, offensive statements, and contingent legitimacy in staff meetings. Additionally, interviewees felt constrained by well-intentioned attempts to create inclusive workspaces. These findings indicate that the war has shaped professional social work relations and point to the need for reflexive training and organizational interventions focused on intergroup relations as well as therapeutic practices adapted to periods of national crisis.

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Posted in: Journal Article Abstracts on 09/22/2026 | Link to this post on IFP |
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