Journal of Personality and Social Psychology, Vol 124(6), Jun 2023, 1133-1145; doi:10.1037/pspa0000333
Research on processing fluency and instrumental goal activation suggests people often perceive complex information positively when effort in a task is valued. The current article evaluates this idea in five online petition samples (total N = 1,047,655 petitions and over 200 million words), assessing how the linguistic fluency of a petition associates with support. Consistent with prior work, petitions with lower rates of lexical fluency (fewer common words) associated with more signatures and an increased probability of petitions making a concrete change than those with higher rates of lexical fluency (more common words). Exploratory results suggest other forms of linguistic complexity also associated with petition support: petitions with more analytic writing (e.g., more formal and complex writing patterns) and with less structural fluency (less readable writing) received more signatures than those with less analytic writing and more structural fluency. Controlling for the political leaning of the petition writers as inferred by their language patterns revealed consistent effects. Crucially, the lexical fluency results were maintained across eight languages as well. Various types of linguistic complexity are therefore instrumental to get people to support online causes. Contributions to fluency theory and the psychology of giving are discussed. (PsycInfo Database Record (c) 2023 APA, all rights reserved)