I’m a Kansas City social worker. Here’s why ER waits are so long, especially in the cold Read more at: https://www.kansascity.com/opinion/readers-opinion/guest-commentary/article270210107.html#storylink=cpy Kansas City Star | BigstockI have such empathy for people with nowhere to live. They do not intend to cause such disruption in the medical system. All they are trying do is to get their needs met. Sometimes, the ER is the only resource they can think of at the time.