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Health literacy in communication, decision‐making and outcomes among cancer patients, their families and clinicians in India: a multicentre cross‐sectional qualitative study.

Abstract

Objective

Cancer patients in India prefer full information regarding diagnosis and prognosis, but evidence suggests poor insight. This study aimed to identify the role of health literacy among adult patients living with cancer, their families and health professionals in decision-making and treatment outcomes in India.

Methods

This cross-sectional in-depth study recruited patients, families and clinicians from 3 centres. Inductive thematic analysis informed a novel conceptual model.

Results

We recruited n=34 cancer patients, n=33 family members, n=11 doctors and n=14 nurses (N=92). Principle emergent themes were 1) Preferences and dynamics of diagnosis and prognosis disclosure, e.g. the dominant preference was for families who held hope for cure to discourage disclosure; clinicians sometimes disclosed in line with perceived ability to pay for treatment. 2) Understanding of disease and its treatment options (aetiology, potential trajectory, treatment options), e.g. lay understandings of cancer aetiology as contamination from outside the home, and reluctance of patients to ask questions of clinicians. 3) Priorities in decision making, e.g. not engaging patients due to fear of patient distress, patients initiated on anticancer treatments without knowledge or consent, pursuing futile treatments. 4) Anxieties over finances and outcomes (disclosure, decision making, care pathways), e.g. clinicians attempting to reduce families pursuing expensive and inappropriate treatment options with patients who have poor insight, catastrophic spending based on poor decisions.

Conclusion

The novel evidence-based health literacy model offers potential for feasible and acceptable intervention to support families in communication, disclosure and decision-making. This may improve patients’ access to informed, appropriate care pathways.

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Posted in: Journal Article Abstracts on 11/25/2021 | Link to this post on IFP |
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