Accessible summary
Intensive Interaction is an approach that supports the development of essential communication skills, and social and emotional relationships.
Positive Behavioural Support (PBS) is a framework for developing the quality of life for people who use challenging behaviour.
Intensive Interaction may be used in all the phases within a PBS framework. No previous articles on the use of Intensive Interaction within PBS could be found.
The use of Intensive Interaction in PBS is described for three people.
Abstract
Background
Positive Behavioural Support (PBS) provides an overarching framework for supporting quality‐of‐life improvements for people who use challenging behaviour. Rapport, or the lack of it, is well understood as a setting factor for some challenging behaviours. Intensive Interaction is an approach that, among other possible outcomes, can develop rapport and feelings of safety, security and connection.
Method
Within an NHS Trust, the Intensive Interaction Service works in partnership with the Intensive Support Team. We present case descriptions of people who used challenging behaviour and received Intensive Interaction support. Changes are described using staff and family interview data. The Intensive Interaction techniques that helped develop rapport at each PBS phase are described.
Results
Intensive Interaction was used in all PBS phases. It played a role in preventing placement breakdown for one individual.
Conclusion
Intensive Interaction should be considered at initial assessment within PBS so that immediate and important improvements can be made to the person’s social and communication experience. It is hoped that Intensive Support Services and all PBS practitioners will use it.