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The Case for Better Maps of Social Service Provision: Using the Holy Cross Dispute to Illustrate More Effective Mapping

Abstract  Third-sector organizations provide essential services, but not all types of organizations operate equally well given different
intensities of public problems. This article argues for maps that would help social service funding bodies. Those maps would
include three elements: (1) a measure of service demanded by a community, (2) data on the full range of organizations able
to supply those services, and (3) a chart that identifies those organizations that provide services at different intensities
of need. By providing information about the supply of organizations in a community, with measures of demand for services,
state funding bodies, foundations, and individual philanthropists can make informed decisions about where to allocate funds.
An ideal map is illustrated by using the case of the Holy Cross Dispute (2001), whereby a host of voluntary sector organizations
provided a voice for residents in this divided Belfast community. The result is a call for more intensive mapping exercises
of voluntary sector social service provision.

  • Content Type Journal Article
  • Pages 1-15
  • DOI 10.1007/s11266-010-9123-y
  • Authors
    • Brent Never, Henry W. Bloch School of Business and Public Administration, University of Missouri-Kansas City Department of Public Affairs 5100 Rockhill Road Kansas City MO 64110 USA
    • Journal Voluntas: International Journal of Voluntary and Nonprofit Organizations
    • Online ISSN 1573-7888
    • Print ISSN 0957-8765
Posted in: Journal Article Abstracts on 01/11/2011 | Link to this post on IFP |
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