• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

information for practice

news, new scholarship & more from around the world


advanced search
  • gary.holden@nyu.edu
  • @ Info4Practice
  • Archive
  • About
  • Help
  • Browse Key Journals
  • RSS Feeds

Multiple perspectives on mental health outcome: needs for care and service satisfaction assessed by staff, patients and family members

Abstract

Purpose  

Community-based mental health care requires the involvement of staff, patients, and their family members when both planning
intervention programmes and evaluating mental health outcomes. The present study aimed to compare the perceptions of these
three groups on two important subjective mental health outcome measures—needs for care and service satisfaction—to identify
potential areas of discrepancy.

Methods  

The sample consisted of patients with a DSM diagnosis of psychosis and attending either outpatient or day centres operating
in a community-based care system. Staff, patients and family members were assessed by using the CAN and the VSSS to evaluate,
respectively, needs for care and service satisfaction. Kappa statistics were computed to assess agreement in the three groups.

Results  

Patients identified significantly fewer basic (e.g. daytime activities, food, accommodation) and functioning needs (e.g. self-care,
looking after home, etc.) than staff or family members. Only fair levels of agreement were found in the three groups (average
kappa was 0.48 for staff and patients, 0.54 for staff and family members, and 0.45 for patients and relatives), with patients
and family members showing more areas of discrepancies in both needs and service satisfaction.

Conclusions  

These findings provide further support for the idea that mental health services should routinely involve patients and their
relatives when planning and evaluating psychiatric intervention and that this policy is a premise for developing a partnership
care model.

  • Content Type Journal Article
  • Category Original Paper
  • Pages 1-11
  • DOI 10.1007/s00127-011-0418-0
  • Authors
    • Antonio Lasalvia, Department of Public Health and Community Medicine, Section of Psychiatry and Clinical Psychology, University of Verona, Policlinico “G. B. Rossi”, 37134 Verona, Italy
    • Ileana Boggian, Department of Mental Health, NHS Local Trust Legnago, Legnago, VR, Italy
    • Chiara Bonetto, Department of Public Health and Community Medicine, Section of Psychiatry and Clinical Psychology, University of Verona, Policlinico “G. B. Rossi”, 37134 Verona, Italy
    • Violetta Saggioro, Department of Mental Health, NHS Local Trust Legnago, Legnago, VR, Italy
    • Gabriella Piccione, Department of Mental Health, NHS Local Trust Legnago, Legnago, VR, Italy
    • Cristiana Zanoni, Department of Mental Health, NHS Local Trust Legnago, Legnago, VR, Italy
    • Doriana Cristofalo, Department of Public Health and Community Medicine, Section of Psychiatry and Clinical Psychology, University of Verona, Policlinico “G. B. Rossi”, 37134 Verona, Italy
    • Dario Lamonaca, Department of Mental Health, NHS Local Trust Legnago, Legnago, VR, Italy
    • Journal Social Psychiatry and Psychiatric Epidemiology
    • Online ISSN 1433-9285
    • Print ISSN 0933-7954
Posted in: Journal Article Abstracts on 08/21/2011 | Link to this post on IFP |
Share

Primary Sidebar

Categories

Category RSS Feeds

  • Calls & Consultations
  • Clinical Trials
  • Funding
  • Grey Literature
  • Guidelines Plus
  • History
  • Infographics
  • Journal Article Abstracts
  • Meta-analyses - Systematic Reviews
  • Monographs & Edited Collections
  • News
  • Open Access Journal Articles
  • Podcasts
  • Video

© 1993-2023 Dr. Gary Holden. All rights reserved.

gary.holden@nyu.edu
@Info4Practice